EOE ‑ Easy Order Editing
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Let customers edit orders post-purchase. Reducing cancellations and support tickets.
Empower your customers to easily modify their orders after checkout with our Shopify order editing app. Whether they need to update shipping details, change product variants, or adjust quantities, our solution offers flexibility without the need for cancellations or refunds. It reduces customer support requests & enhances satisfaction. Please be aware that if your store uses the manual payment capture method, secondary payments added to edited orders may need to be captured separately
- Let customers edit order details post-purchase. Order editing and edit order.
- Update shipping address, product variants, or quantities easily.
- Generate invoices instantly for records. Add your logo and brand colors.
- Change item variants, like size or color, after purchase. Order editing is easy.
- Enable or disable order cancellation. Allow quantity adjustments.
Languages
English, French, Spanish, Portuguese (Brazil), Portuguese (Portugal), Italian, and German
Works with
- Checkout
- Customer accounts
- Order Editing
- Cowlendar
- Edit order
- Digital Download
- order edit
- post purchase
Categories
Order updates
Order management
Customization
Offers and recommendations
Pricing
FREE
Free
- Up to 5 monthly store orders
- All features
- Mobile optimized
- No hidden fees
- Chat & e-mail support
PRO
$9.99 / month
- Up to 100 monthly store orders
- All features
- Mobile optimized
- No hidden fees
- Chat & e-mail support
10-day free trial
ELITE
$89.99 / month
- Up to 1,000 monthly store orders
- All features
- Mobile optimized
- No hidden fees
- Chat & e-mail support
10-day free trial
ULTRA
$299.99 / month
- Unlimited orders
- All features
- Mobile optimized
- No hidden fees
- Chat & e-mail support
10-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (10)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Great customer service, customers began using the feature the first day I installed the app. I don't have to manually update orders anymore which saves so much time!
Es de esas apps que siempre deberías tener configurada para evitarte dolores de cabeza con clientes que se equivocan al colocar sus direcciones, la recomiendo. Mateo me dio un increible soporte
Super useful for my customers, allows them to control their own orders and frees up my time too - also the customer service from these guys is second to none, highly recommended!
This app is amazing, great UX and does exactly what we were looking. We tried multiple order editing apps and this one ticks all the boxes. The support is great too, very responsive and friendly.
Easy to Navigate & A Game-Changer for Customer Service!
I’ve been using the EOE - Easy Order Editing app, and I couldn’t be happier with how it simplifies managing customer orders. The app is incredibly user-friendly, making it easy to navigate and implement changes quickly.
One feature I particularly love is the address editing tool. This is a lifesaver since I often receive emails from customers requesting address changes, and sometimes, due to policy constraints, we're unable to accommodate them. With this tool, those challenges are a thing of the past—it allows customers to edit order details seamlessly and provide the flexibility my customers need.
Not only does this streamline operations, but it also promotes customer satisfaction and sales by removing barriers that could otherwise lead to lost orders. This app is a must-have for any business owner looking to enhance their customer service and order management processes. Highly recommend!
Support
App support provided by Penida.
Resources
Launched
October 21, 2024
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